How can I check the status of a MOBIUS request?
You can check the status of a MOBIUS request in several ways. You may contact the circulation desk at the library at (636) 481- 3166 to inquire, or you can log in to your personal account by following these steps:
- Go to the Archway catalog
- Select 'My Library Account' at the top right of the page
- Login using your name and v# with jc at the end (e.g. v00022022jc)
- Select my holds on the top left.
- Your requested items should be visible in the middle of the screen. Under the heading 'status' you will see one of several listed statuses. 'MOBIUS REQUEST' means that the item has just been requested, and is awaiting action at its parent library. 'MOBIUS SENT', 'IN TRANSIT' indicate that the book has been processed and is on its way to your designated library. 'MOBIUS RECEIVED' indicates that the book is on the holdshelf waiting for you to come check it out.
- When your book or item arrives, you will get an email or phone call letting you know that it is ready to pickup.
- Make sure to bring your Jeffco ID to check the item out.
